Seamlessly integrate your platform with our ticket system. Get started in 15 minutes with comprehensive documentation and ready-to-use code examples.
Select the documentation that matches your role and get started immediately
Get integrated in 15-30 minutes with our step-by-step checklist. Perfect for developers who want to start fast.
Comprehensive 50+ page documentation with detailed examples for Laravel, WordPress, React, and more.
System architecture, database schema, and maintenance guides for internal development teams.
Enterprise-grade security with developer-friendly implementation
AES-256 encryption with 2-minute token expiry and replay protection
Get up and running in 15-30 minutes with copy-paste code examples
Works with Laravel, WordPress, React, Vue.js, and plain JavaScript
Users authenticate once on your platform, no re-login required
Track ticket metrics, user activity, and system performance
Expert integration support via email and emergency hotline
Simple 4-step integration process
Add JavaScript code to expose authenticated user's email and name
Include the contactSupport() function to handle ticket submission
Place a "Submit Ticket" button in your navigation or footer
Validate the integration and deploy to production
Get started with this simple JavaScript integration
// Step 1: Expose user data
window.authUser = {
};
// Step 2: Add contact support function
function contactSupport(e) {
if (e) e.preventDefault();
if (!window.authUser?.email) {
alert('Please sign in to submit a support ticket.');
return;
}
const form = document.createElement('form');
form.method = 'POST';
form.action = 'https://tickets.flare99.com/api/auth/redirect/yourcompany';
form.target = '_blank';
['email', 'name'].forEach(field => {
const input = document.createElement('input');
input.type = 'hidden';
input.name = field;
input.value = window.authUser[field] || '';
form.appendChild(input);
});
document.body.appendChild(form);
form.submit();
form.remove();
}
// Step 3: Add button
// <a href="#" onclick="contactSupport(event)">Submit Ticket</a>Everything you need to integrate successfully
Common questions about our integration
We're here to support you every step of the way
Join hundreds of companies using our ticket system. Start your integration today.