🗺️ Integration Documentation Navigation Guide

Quick Start: Choose your path below based on your role 👇

🎭 Who Are You?

👔 I'm a Sales/Account Manager

Your Mission: Onboard a new partner company

Start Here ⭐:

📧 ONBOARDING_EMAIL_TEMPLATE.md
   ├─ Fill in company details
   ├─ Send to partner's technical contact
   └─ Attach: Quick Checklist + Complete Guide
   
⏱️ Time: 5 minutes

Optional Reading:

INTEGRATION_DOCS_README.md - Overview of all docs

💻 I'm a Partner Company Developer

Your Mission: Integrate our website with the ticket system

Fast Track (Recommended) ⚡

✅ INTEGRATION_QUICK_CHECKLIST.md
   ├─ Step 1: Add user data to JavaScript (5 min)
   ├─ Step 2: Add contactSupport() function (5 min)
   ├─ Step 3: Add submit ticket button (2 min)
   └─ Step 4: Test integration (10 min)
   
⏱️ Total Time: 15-30 minutes
🎯 Result: Working integration

Complete Path (If you need details)

1️⃣ INTEGRATION_QUICK_CHECKLIST.md (Quick overview)
2️⃣ EXTERNAL_COMPANY_INTEGRATION_GUIDE.md (Deep dive)
   ├─ Choose your integration method
   ├─ Find your framework examples (Laravel/WordPress/React)
   ├─ Copy code examples
   ├─ Follow testing guide
   └─ Check troubleshooting if needed
   
⏱️ Total Time: 1-2 hours
🎯 Result: Expert-level understanding

🔧 I'm an Internal Developer

Your Mission: Maintain/enhance the integration system

Onboarding (New to the system)

1️⃣ INTEGRATION_DOCS_README.md (Big picture)
2️⃣ INTERNAL_TECHNICAL_REFERENCE.md (Architecture)
   ├─ System architecture
   ├─ Authentication flow
   ├─ Database schema
   ├─ Security implementation
   └─ Maintenance procedures
   
⏱️ Total Time: 2-3 hours
🎯 Result: Ready to maintain/develop

Quick Reference (Already familiar)

📖 INTERNAL_TECHNICAL_REFERENCE.md
   ├─ Jump to specific section
   ├─ Check database schema
   ├─ Review API endpoints
   └─ Find troubleshooting commands
   
⏱️ As needed
🎯 Use as reference manual

🎯 I'm a Product Manager / Stakeholder

Your Mission: Understand the integration offering

📊 INTEGRATION_PACKAGE_SUMMARY.md
   ├─ What we've built
   ├─ How it works
   ├─ Key features
   ├─ Success metrics
   └─ Future roadmap
   
⏱️ Time: 15-30 minutes
🎯 Result: Complete overview

📚 All Documents at a Glance

1. INTEGRATION_DOCS_README.md 📖

Size: 15 KB
Audience: Everyone
Purpose: Master index and navigation
When: Starting point for orientation

2. INTEGRATION_QUICK_CHECKLIST.md ⚡

Size: 5 KB
Audience: Partner developers
Purpose: Fast implementation guide
When: You want to integrate quickly (15-30 min)

3. EXTERNAL_COMPANY_INTEGRATION_GUIDE.md 📘

Size: 20 KB
Audience: Partner developers
Purpose: Complete technical guide
When: You need detailed documentation

4. INTERNAL_TECHNICAL_REFERENCE.md 🔧

Size: 25 KB
Audience: Internal developers
Purpose: System architecture & maintenance
When: Maintaining/developing the system

5. ONBOARDING_EMAIL_TEMPLATE.md 📧

Size: 7 KB
Audience: Sales/Account managers
Purpose: Partner onboarding email
When: New partner signs up

6. INTEGRATION_PACKAGE_SUMMARY.md 📊

Size: 13 KB
Audience: Stakeholders/PMs
Purpose: Project overview & summary
When: Understanding what we've built

🎯 Common Scenarios

"I need to integrate ASAP!"

➡️ INTEGRATION_QUICK_CHECKLIST.md
   └─ Follow 4 steps
   └─ Done in 15-30 minutes

"I'm stuck with an error"

1️⃣ INTEGRATION_QUICK_CHECKLIST.md → Common Issues section
2️⃣ EXTERNAL_COMPANY_INTEGRATION_GUIDE.md → Troubleshooting
3️⃣ Still stuck? → integration@flare99.com

"I need Laravel code example"

➡️ EXTERNAL_COMPANY_INTEGRATION_GUIDE.md
   └─ Section: Code Examples
   └─ Sub-section: Example 1 (Laravel)

"How does the authentication flow work?"

➡️ INTERNAL_TECHNICAL_REFERENCE.md
   └─ Section: Authentication Flow
   └─ See detailed diagrams

"I'm onboarding a new partner"

➡️ ONBOARDING_EMAIL_TEMPLATE.md
   └─ Fill in [placeholders]
   └─ Attach Quick Checklist + Complete Guide
   └─ Send email

"I'm new to the team"

1️⃣ INTEGRATION_DOCS_README.md (overview)
2️⃣ INTEGRATION_PACKAGE_SUMMARY.md (what we built)
3️⃣ INTERNAL_TECHNICAL_REFERENCE.md (how it works)

🔍 Quick Search Guide

Find Code Examples

EXTERNAL_COMPANY_INTEGRATION_GUIDE.md
├─ Laravel Example → Line ~130
├─ WordPress Example → Line ~250
├─ React Example → Line ~370
└─ JavaScript Example → Line ~90

Find Authentication Details

INTERNAL_TECHNICAL_REFERENCE.md
├─ Token Structure → Line ~180
├─ Encryption → Line ~250
├─ Flow Diagram → Line ~80
└─ Security → Line ~400

Find Troubleshooting

INTEGRATION_QUICK_CHECKLIST.md → Line ~150
EXTERNAL_COMPANY_INTEGRATION_GUIDE.md → Line ~650
INTERNAL_TECHNICAL_REFERENCE.md → Line ~580

📊 Document Comparison

Document	Pages	Detail Level	Time to Read	Best For
Quick Checklist	~5	⭐ Low	5-10 min	Fast implementation
Complete Guide	~20	⭐⭐⭐ High	45-60 min	Full understanding
Technical Ref	~25	⭐⭐⭐⭐ Very High	60-90 min	System development
Onboarding Email	~7	⭐ Low	10-15 min	Partner communication
Package Summary	~13	⭐⭐ Medium	20-30 min	Project overview

🎨 Visual Document Map

┌─────────────────────────────────────────────────────────────┐
│                    START HERE                                │
│            INTEGRATION_DOCS_README.md                        │
│                  (Master Index)                              │
└─────────────────────┬───────────────────────────────────────┘
                      │
         ┌────────────┼────────────┬──────────────┐
         │            │            │              │
         ▼            ▼            ▼              ▼
┌─────────────┐ ┌──────────┐ ┌─────────┐ ┌──────────────┐
│   Quick     │ │ Complete │ │Technical│ │  Onboarding  │
│  Checklist  │ │  Guide   │ │Reference│ │    Email     │
│             │ │          │ │         │ │              │
│  Partners   │ │ Partners │ │Internal │ │   Sales/AM   │
│  Fast Track │ │Deep Dive │ │DevOps   │ │  New Tenant  │
└─────────────┘ └──────────┘ └─────────┘ └──────────────┘
      │              │             │             │
      ├─ 4 Steps    ├─ 10 Sections├─ 7 Chapters├─ Email
      ├─ Validate   ├─ Examples   ├─ Diagrams  │  Template
      ├─ Tests      ├─ Security   ├─ Schema    ├─ Credentials
      └─ Done!      └─ API Ref    └─ Monitor   └─ Next Steps

💡 Pro Tips

For Fast Integration

✅ Start with Quick Checklist
✅ Copy code from Complete Guide if needed
✅ Test using console commands
✅ Go live!

For Understanding

✅ Read Package Summary first
✅ Then read Technical Reference
✅ Review Complete Guide for API details

For Support

✅ Check relevant troubleshooting section
✅ Try console debugging commands
✅ Email integration@flare99.com with specifics

📞 Support Contacts

Need	Contact	Response Time
Integration Help	integration@flare99.com	24 hours
Technical Support	support@flare99.com	24 hours
Emergency	emergency@flare99.com	Immediate
Sales Questions	sales@flare99.com	48 hours

✅ Quick Start Paths

Path 1: "Just Make It Work" 🚀

1. Open Quick Checklist
2. Follow 4 steps
3. Test
4. Done! (15-30 min)

Path 2: "I Want to Understand" 🧠

1. Read Docs README (overview)
2. Read Package Summary (context)
3. Read Complete Guide (details)
4. Implement
5. Done! (2-3 hours)

Path 3: "I'm Joining the Team" 👥

1. Read Docs README (orientation)
2. Read Package Summary (what we built)
3. Read Technical Reference (how it works)
4. Review Complete Guide (partner view)
5. Ready to work! (3-4 hours)

🎯 Success Checklist

Partner Integration Success

Read Quick Checklist
Implemented in < 1 hour
Tests passing
First ticket created
Team trained

Internal Team Success

Understand architecture
Can onboard new partner
Can troubleshoot issues
Can enhance system
Documentation up to date

Need help navigating?
📧 Email: documentation@flare99.com
💬 Subject: "Documentation Help"

Ready to start?
👉 Pick your role above and follow the path!

Last Updated: October 27, 2025
Maintained By: Flare99 Documentation Team

📚 Navigation guide